For any Cloud Server with Plesk, applications like email should always be installed and managed through the Plesk interface. Follow the instructions in this tutorial to learn how to set up email services on a Plesk server.
- A Cloud Server with Plesk (any operating system)
Configure the DNS
In order to receive email at your domain, you will need to ensure that the DNS is set up correctly. Log in to the Domains Center and edit the DNS settings for your domain.
Change Mail Exchanger (MX Record) from to 1&1 IONOS mail server to Other mail server.
Add the domain as an MX record with priority
10. If you have additional backup mail servers, add them here with priorities in increments of 10. We recommend you tick the box to Set 1&1 IONOS mail server as backup MX to serve as an emergency measure if your mail server is inaccessible.
Click Save to save the changes.
Note: It can take up to 48 hours for new DNS changes to take effect.
Enable Email Services
Log in to the Plesk admin panel and go to Mail > Mail Settings.
Select the domain and click Activate/Deactivate Services.
In the pop-up window which appears, choose "Enable" from the Mail service drop-down menu, then click Ok.
Add an Email Address
Go to Mail > Email Addresses and click Create Email Address.
Fill in the email user name and select the user's domain from the drop-down menu.
Fill out the password twice. Tip: Click Generate to create a secure password.
Choose the maximum mailbox size. The default size is unlimited. We recommend you set a limit for each mailbox. Click OK to create the account.
Go to Mail > Mail Settings > Email Addresses. Click the icon on the left to see mail server settings for this email address.
This will give you a pop-up with all of the mail server info for that email address.
To check webmail, either go to http://webmail.example.com or click the link on the right.