OTT

OTT Means the Next Step Forward in Television

The emergence of over-the-top content (OTT) has long-term implications for the future of television. As a direct alternative to the likewise internet-based IPTV, OTT is independent of internet providers. OTT doesn’t require its own infrastructure and enables users to freely choose when they use which digital content. Video on-demand, live streaming and Internet cable television with OTT content...

Word Hyphenation

Activate and adjust hyphenation in Word

Hyphenation in Word is a handy tool that is often used to create a more legible document. This feature avoids excessive line breaks and large spaces that sometimes occur in Word documents. We’ll show you how to activate and customize automatic hyphenation in Word.

Overview of video conferencing software

Video conferences: 7 software solutions

Is good communication with colleagues and clients possible when you’re unable to meet at location? Thanks to video conferencing software, meetings, conferences, one-to-one conversations, and webinars can be held no matter the distance. But which solutions are the right ones for you? Find out which software suits your needs best.

Dynamic pricing

Dynamic pricing: what is it exactly?

Dynamic pricing allows prices for products and services to be quickly adjusted at any time, and enables providers to flexibly respond to factors like supply and demand – and to actively influence them in order to increase revenue. Major online retailers like Amazon also use dynamic pricing, sometimes altering their prices several times a day. What is dynamic pricing exactly and is it possible to...

Empathy Map

Empathy Map: The Quick Way to Understanding Customers

How do companies get a clear idea of the needs of their target group? The empathy map is a simple way to quickly obtain a good impression of the real problems of potential and existing customers, provided that you use the method in a team that has a degree of sensitivity. We present the empathy map with a definition and example.

What is neuromarketing?

Neuromarketing – the way into the consumer’s brain?

‘I think therefore I am’ – René Descartes’ iconic saying, it seems, may only be half true. If you choose to believe neuroscientists like António Damásio and Joseph E. LeDoux, then cognitive and emotional processes play a part in every rational decision. Even clicking the purchase button in an online shop is a decision that has been unconsciously influenced by emotional information. Or at least...

Social commerce

Social commerce – using social media to increase sales

Social commerce connects online stores with social media networks to improve sales. In this way, small and medium-sized businesses can expand their customer base and boost revenue. But in order to employ social commerce effectively and develop a long-term strategy, retailers must understand its peculiarities.

What is artificial intelligence?

The fascination with AI: what is artificial intelligence?

Artificial intelligence is one of the most fascinating fields of research in the world today. It will undoubtedly alter our future like no other technology ever has before — this is one thing that all AI researchers agree on. The technology is already present in so many areas of our life. We discuss some of the secrets that surround artificial intelligence, the prospects, and risks involved in...

What is the ROPO effect?

Brick-and-mortar shopping vs. e-commerce: what’s the ROPO effect?

E-commerce has been booming for years now, and nowadays, even everyday items like groceries are ordered online. A threat to brick-and-mortar locations? Not necessarily: the ROPO effect shows that local retailers also have the possibility to take advantage of the marketing power of the internet. This is due to the fact that many customers do their research online and the make their final purchase...

Sharing economy

The sharing economy

Whether Uber, Airbnb, or Netflix – users are quite enthusiastic about the affordable and easy-to-use platforms and are using them in increasing numbers. Established industries, on the other hand, are becoming increasingly nervous as customers migrate. At the center of the debate is the term "sharing economy". What is behind this term and what are the advantages and disadvantages of the sharing...


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