Lead nurturing: from contact to customer
Lead nurturing
  • Online sales

Contact is established with the potential customer. What now? It would be a big mistake to hand this lead over to the sales department, because those interested are not ready for concrete offers so early on. This is where lead nurturing comes into play: maintaining contacts and further qualifying leads with precisely tailored content.

Lead nurturing
Customer loyalty programs
Customer loyalty programs for small and large businesses
  • Online sales

No matter the size of your business, a good customer retention strategy will significantly contribute to your success. There are various strategies and programs that you can adopt to create close connections between your company and customers. Keep reading to find out about the various types of customer loyalty programs, including examples.

Customer loyalty programs for small and large businesses
Customer loyalty
Customer loyalty: a vital business strategy
  • Online sales

Good customer loyalty is exceptionally important for companies as happy, returning customers mean regular income, recommendations, referrals and much more. There are various strategies as to how a company can make its customers loyal on a long-term basis, such as bonus programs and email marketing campaigns. But how does customer loyalty work and why is it important?

Customer loyalty: a vital business strategy
Customer lifecycle
What is the customer lifecycle in marketing?
  • Online sales

The customer lifecycle plays an important role for companies when it come to their marketing plans. The detailed insights into the business relationships with customers are often invaluable, especially for customer relationship management (CRM). What exactly is the customer lifecycle? And what do the typical customer lifecycle stages look like?

What is the customer lifecycle in marketing?
How to upload a YouTube video
How to upload a YouTube video - a step-by-step guide
  • Social media

Do you want to upload a video to YouTube? This can be done in just a few simple steps. In doing so, not only the quality of the video is important, but also the captions and appropriate embeddedness in order to promote the clip. We explain how to upload a video to YouTube and what you should keep in mind to reach as many people as possible.

How to upload a YouTube video - a step-by-step guide
Rotate videos
Rotate videos: it’s simple with these tools
  • Online sales

The video looks perfect on your smartphone, but on your computer, it’s upside down or vertical. No problem, because with the right program, you can rotate a video in just a few clicks. Find out which video software you can use to rotate videos and how it works here.

Rotate videos: it’s simple with these tools
Video hosting
The best free video hosting providers and premium solutions
  • Online sales

Embedded videos on a website have a significant impact on the bandwidth and thus the performance of a server. To relieve servers, the use of a video hosting platform is recommended. In some cases, free solutions differ greatly from premium providers in terms of the range of functions they offer. We present the best solutions.

The best free video hosting providers and premium solutions
Log files: recording computer processes
What type of information is stored in a log file?
  • Web analytics

Log files contain a range of information on system processes, programs, and services. Whether it’s an operating system, database, or antivirus software: all of this information on relevant processes is stored in each respective log file. This enables extensive data recovery and allows users to find a quick solution when faced with troubleshooting tasks; it also helps with software adjustments....

What type of information is stored in a log file?
What is Big Data?
Big Data: definition and examples
  • Web analytics

When we shop online, book vacations, and search for gift ideas, we hardly give a second thought to the fact that each search entry leaves behind a trail of our identity. Busy web bots are never far behind and sweep up this information. The result of all of this is Big Data: massive volumes of data that are analyzed and used for a variety of reasons. But is there reason to be wary of leaving behind...

Big Data: definition and examples
How to save audio from WhatsApp
How to save audio from WhatsApp on Android and iOS
  • Social media

Voice messages are a popular form of communication on WhatsApp. If your audio is important or contains private information, then you may want it backed up to an external location. Find out how to save audio from WhatsApp, both on Android and iOS.

How to save audio from WhatsApp on Android and iOS

Online marketing

The IONOS Guide to Online Marketing: tips and expertise for all

There are many options and strategies for marketing content, products, and services online. In addition to traditional outlets (like banners or videos), e-commerce also lends itself particularly well to generating customer attention: methods like search engine, affiliate, and social media marketing are all part and parcel of a good online marketing mix. In our guide on the topic, we’ve compiled important information on the basics of online marketing and have also included plenty of expert-level tips.

Who should use our Online Marketing Guide?

From beginners to experienced professionals, this guide offers individuals of all competency levels relevant tips for successful online marketing. And online marketing basics are just as much a part of this guide as expert-level topics (‘Cloaking–an SEO blackout’ or ‘Canvas fingerprinting–web tracking without Cookies’). Readers looking to set up e-commerce platforms or become online marketers stand to gain a lot with this content. Small and midsized companies aiming to enter the online market or expand their marketing skills will also find useful resources here (e.g. ‘Creating a business plan for your online store’, ‘8 tips for successful online store marketing’, or ‘Successful social media marketing’).

How the guide is structured

The articles are divided into four different subcategories. Under ‘Online sales’, you’ll find texts on how to construct and operate an online shop. In addition to the fundamentals of online marketing, there’s a lot of information on how to upgrade your web store located in this section. The subcategory, ‘Social media’ provides tips on how to win over customers and create campaigns within today’s conventional social media networks. Here, you can find out how to execute different strategies in varying levels of complexity. Under the keyword, ‘Social media marketing’, there are articles on search engine optimization (SEO), search engine advertising (SEA) as well as useful online marketing tips for relevant tools and techniques. The fourth and final subcategory, ‘Web analytics’, covers different approaches and tools for gathering data on visitor behavior and how to create web statistics (e.g. with Google Analytics). IONOS’s Online Marketing Guide is a one-stop shop for clear and comprehensive information on online business and online marketing.