We use emails every day in the office, as one of our principle forms of communication. So what are you supposed to do with the mountain of emails backlogged over the years? The answer is email archiving. This isn’t just a useful way to keep your inbox clean though: it’s also the law. Find out here about the importance of mail archiving and how it’s governed in the US and Canada.
Spam e-mails may be annoying, but they’re mostly harmless. What’s more problematic is phishing – a technique whereby fraudsters try to con you by posing as trustworthy sender addresses in an attempt to get hold of sensitive data. These messages appear genuine too, because without a digital signature, it’s very easy to assume a trusted identity online. In order to protect customers and their own...
It comes to the rescue when you think it’s too late: Outlook’s recall function enables you to delete e-mails after you’ve sent them or to replace them with a new version. However, it only works under certain conditions. We explain how to recall Outlook messages you’ve already sent, and provide possible reasons why the recall function might not work.
Microsoft Exchange Server is considered the standard solution for business e-mail traffic and computer-supported collaborative work. The software has many different usage models of available and these require purchasing special licenses. We’ll show you the licensing model here and give you an overview of the different functions of the collaborative software.
The BCC feature found in your email program allows you to send blind carbon copies of your messages to anonymous third parties. Although it may sound unethical and can be seen by some conversation partners as a breach of trust, the inclusion of BCC recipients is useful and justified in exceptional circumstances. We explain when this is the case.
You cannot start Microsoft Outlook, your calendar is no longer accessible, an important e-mail can no longer be retrieved – when Microsoft’s popular and useful e-mail program fails, you have to laboriously access your inbox via your e-mail provider’s website. Usually, a defective Navigation Pane, outdated add-ins, or a profile in need of repair are at fault. Even with issues lacking clearly...
Sending an e-mail is child’s play. As soon as the text has been written and the subject and destination address have been entered, just click on “send” and the electronic message is on its way. However, if the answer is delayed, doubts quickly arise as to whether the mail has arrived and been read. A remedy is to request a read receipt, which you can set up in Outlook in just a few steps.
A tidy mailbox is the basis of professional e-mail communication. With Outlook “Rules and Alerts” you keep track and ensure that important requests are processed promptly. We will explain how to set up the appropriate automatic rules using illustrated step-by-step instructions.
The ability to store contacts is one of the most important features of e-mail services like Microsoft Outlook. An extensive address book helps you to contact friends, business partners, or employees at any time without having all mail addresses in your head. To prevent the loss of useful contact information, you should export your Outlook contacts regularly. With this kind of backup, you can also...
The Outlook address book is an important tool for many computer users who regularly send and receive messages via Microsoft's e-mail service. To restore the contact list from a backup file after a version change or data loss, or simply to add new contact information, there is this import function. We'll show you how to easily import Outlook contacts to update your address book.