Follow the steps below to export data from your IONOS Mail accounts.

With IONOS Mail products, emails are stored on the email server. If you use IONOS Webmail, contacts, calendar and tasks are also stored and available for back up.

Export Emails

How to Back Up Your Emails Using IMAP

Emails stored with us can be downloaded via IMAP with any email client.

The settings for our IMAP servers and additional background information can be found in our IONOS Help Center: View the Email Software Setup Credentials article

The steps for exporting your data will vary slightly depending on which email client (Outlook, Thunderbird, Apple Mail, etc.) you use. However, the procedures are similar.

This allows you to back up a single email with Microsoft Outlook:

    Open the email in Microsoft Outlook.
    In the menu, click File.
    Select Save As.
    Assign a file name and save the email.

Repeat this for each email that you want to save.

Alternatively, you can save your entire mailbox in .pst format. A step-by-step guide can be found here: View the Export or Back Up Email, Contacts, Tasks, and Calendar to an Outlook .pst file article.

Export Contacts

Save Your Contacts as .csv or .vCard

Contacts in IONOS Webmail can be exported as follows:

    Log in to IONOS Webmail.
    Click on your Address Book.
    In the left navigation under My Address Books, click the folder you want to export.
    Click the Actions icon to open the submenu and select Export.
    Contacts can be exported in CSV or vCard format.
    If necessary, repeat the steps to export contacts that you have saved in other folders.

Export Calendar Entries

Export Calendars in iCal Format

Calendar entries in IONOS Webmail can be exported as follows:

    Log in to IONOS Webmail.
    Click on your Calendar.
    Click on the calendar you want to export.
    Click the Actions icon to open the submenu and select Export.
    Contacts can be exported in iCard format.
    If necessary, repeat the steps to export additional calendars

Export Tasks

Export Tasks in iCal Format

Calendar entries in IONOS Webmail can be exported as follows:

    Log in to the IONOS Webmail.
    Click on Tasks.
    Click on the Task folder you want to export.
    Click the Actions icon to open the submenu and select Export.
    Tasks can be exported in iCard format.
    If necessary, repeat the steps to export additional task folders.