Manually Setting Up an Email Account in Microsoft Outlook 2013

This article explains how to manually set up a new email account in Microsoft Outlook 2013.

If you are using Microsoft Outlook for the first time and you want to configure an email account, follow the instructions that are listed in the section Initial email account setup.

To set up another email account in Microsoft Outlook, follow the instructions that are listed in the section Setting up another email account.

Initial Setup of an Email Account

  • When you open Microsoft Outlook 2013 for the first time, the Select Profile window appears. Confirm the automatically set up profile with OK.

  • The Welcome to Outlook 2013 window will then appear. Click Next, and the Add email account window appears.

  • Make sure the answer to the following question is yes: Do you want to set up Outlook to connect to an email account?

  • Click Next.

  • Enable the option Manual configuration or additional server types.

  • Click Next.

  • Select IMAP or POP. IMAP is recommended.

  • Click on Next.

  • In the Your Name field, type your name.

  • In the Email address field, enter your email address.

  • If you want to use IMAP to retrieve your email, select IMAP in the Account type field. If you want to retrieve your email using POP3, select POP3 in the Account type box.

  • In the Incoming server and Outgoing server (SMTP) fields, enter the appropriate servers (See below).

SERVER INFORMATION FOR IMAP ACCOUNTS  
Account type IMAP
incoming mail server imap.ionos.com
outgoing mail server smtp.ionos.com
SERVER INFORMATION FOR POP3 ACCOUNTS  
Account type POP3
incoming mail server pop.ionos.com
outgoing mail server smtp.ionos.com
  • Enter your email address in the Username field.

  • In the Password field, enter the password of your email account. You have assigned this password yourself when setting up the email address in the Control Panel.

Note

If the password is not accepted, set a new password for your email address. For more information, see the article Changing your email password.

  • Click on More settings.

  • On the Outgoing Mail Server tab, select the The outgoing mail server (SMTP) requires authentication check box. Then, select the option Use same settings as for incoming mail servers.

  • Switch to the Advanced tab.

  • If you are setting up an IMAP account, select SSL in the Use the following encrypted connection type list and type port 993 in the  Incoming mail server (IMAP) field.

    If you are setting up a POP3 account, select SSL in the Use the following encrypted connection type list and type port 995 in the Incoming mail server (POP3) field.

  • In the Outgoing mail server (SMTP) field, select TLS in the Use the following encrypted connection type list and type port 587.

  • Click OK.

  • To test the account settings, click Next.

Troubleshooting
  • If no messages are received or sent, check the account settings.

  • Check the firewall you use to make sure that the required ports are open.

  • Check the settings of the antivirus program you are using.

Setting Up Another Email Account

  • Open Microsoft Outlook 2013.

  • Click File > Information > + Add Account. The Add Account window will be displayed.

  • Select the option Manual configuration or additional server types.

  • Click Next.

  • Select POP or IMAP.

  • Click Next.

  • Enter your name in the Your Name field.

  • Enter your email address in the Email address field.

  • If you want to use IMAP to retrieve your email, select IMAP in the Account type field. To check your email using POP3, select POP3 in the Account type field.

  • In the Incoming mail server and Outgoing mail server (SMTP) fields, enter the appropriate servers.

SERVER INFORMATION FOR IMAP ACCOUNTS  
Account type IMAP
incoming mail server imap.ionos.com
outgoing mail server smtp.ionos.com
SERVER INFORMATION FOR POP3 ACCOUNTS  
Account type POP3
incoming mail server pop.ionos.com
outgoing mail server smtp.ionos.com
  • Enter your email address in the User name field.

  • In the Password field, enter the password of your email account. You have assigned this password yourself when setting up the email address in the Control Panel.

Note

If the password is not accepted, set a new password for your email address. For more information, see the article Changing your email password.

  • Click on More settings.

  • On the Outgoing Mail Server tab, select the The outgoing mail server (SMTP) requires authentication check box. Then select the option Use same settings as for incoming mail servers.

  • Switch to the Advanced tab.

  • If you are setting up an IMAP account, select SSL in the Use the following encrypted connection type list and type port 993 in the Incoming mail server (IMAP) field.

    you are setting up a POP3 account, select SSL in the Use the following encrypted connection type list and type port 995 in the Incoming mail server (POP3) field.

  • In the Outgoing mail server (SMTP) field, select TLS in the Use the following encrypted connection type list type port 587.

  • Click on OK.

  • To test the account settings, click Next.

Troubleshooting
  • If no messages should be received or sent, check the account settings.

  • Check the firewall you use to make sure that the required ports are open.

  • Check the settings of the antivirus program you use.

  • To complete the account setup, click Close, and then click Finish.

You can now retrieve and manage your emails with Outlook.

Additional Information

You can find more information here:

Troubleshoot Failure to Setup Email Program