In Windows, certain characters are reserved for internal/system purposes. If these characters are used in a HiDrive file or folder name, you will get error messages when trying to synchronize these objects with a Windows system. This article explains how to customize these characters in HiDrive objects.
Please Note
Only items with the invalid characters are not synchronized. For all other files and folders, synchronization is performed as desired.
Reserved Windows Characters
The following characters must not be used in file or folder names in Windows:
~ “ # % & * : < > ? / \ { | }
Renaming HiDrive Files/Folders
To successfully download or sync files/folders with invalid characters, simply rename them beforehand:
- Open the HiDrive web app.
- Navigate via the menu items Personal or Shared on the left side to the object that contains an unsupported character.
- Click with the right mouse button on the object. A context menu opens.
- Select Rename.
- Enter the new name and finish your entry with Enter/Return.