For 1&1 IONOS account holders
If you have forgotten your email password, the 1&1 IONOS account holder must reset the password for you using the steps below.
Setting a new email account password can only be done by the 1&1 IONOS account holder.
If you know your current email password, please reference Changing Your Email Account Password in Webmail.
- Log in to 1&1 IONOS.
- Click on the Email & Office tile. If you have multiple email contracts, you may have to select the contract that contains the email address first.
- Click on the gear symbol under the Actions column for the email, and then click Change password.
- Enter your new password.
- Click on Change password.
The new password is set and can now be used to log in.
If you also access your email using an email program or mobile device, remember to update your password in the settings.