Administrative Forms

Most account changes can be performed without the use of a form, by logging in to 1&1 IONOS.

Account Change Request Form

Use this form for the following:

  • Updating your address
  • Resetting the 1&1 IONOS password
  • Changing account ownership
  • Adding or removing a company name

Fax to 1-610-560-1501 or email to process@ionos.com.

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Account Cancellation Request Form

Use this form for the following:

  • Cancelling a package
  • Cancelling package add-ons
  • Cancelling a domain

Fax the form to 1-610-560-1507 or email to billing@ionos.com.

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Contract Transfer Request Form

Use this form for the following:

  • Transferring your package to another 1&1 IONOS account

Fax the form to 1-610-560-1501 or email it to process@ionos.com.

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Domain Redemption Request Form

Use this form for the following:

  • Recovering an Expired Domain

Fax the form to 1-610-560-1501 or email to process@ionos.com.

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