Lost or Forgotten My IONOS Password

To access your customer account again, simply create a new password. We will show you the quickest way to do this.

Creating a new customer password

  • Open the page https://passwort.ionos.com/ 
  • Enter your IONOS customer number or one of your domains registered with IONOS and click on Next.

    In the next few minutes, you will receive an e-mail to create a new password at your email address registered with  IONOS. If you are not receiving an email, please check the spam folder in your inbox.
  • Open the e-mail and click on the Link Create New Password.

For security reasons this link is only valid for 4 hours.

  • Follow these further instructions to create your new password.

 You can now log in to your IONOS Customer Account with your new password.