Revoking a Cancellation Request

In this article, we'll show you how to reactivate automatic renewal for an IONOS contract to prevent its cancellation.

As long as the cancellation has not already been executed, you can enable automatic renewal right in your IONOS account.

Please Note

It may take up to 30 minutes after deactivating automatic renewal before you can reactivate it.

  • Go to the Contracts & Subscriptions section of your IONOS account.

  • Under the name of the contract or add-on feature for which you want to revoke the cancellation, click Keep Contract. The Update automatic renewal settings page will then be displayed.

  • Click the Change automatic renewal settings button.

Our system will now revoke the cancellation request and send you a confirmation by email.