Payment Methods

IONOS accepts credit cards, debit cards, and PayPal.

For credit and debit cards, we accept:

  • American Express
  • Visa
  • Mastercard
  • Discover

Upcoming payment notifications are issued by email ahead of the payment due date, and include a copy of your invoice. You can also view the payment notification and invoice in your IONOS Customer Account. Funds are withdrawn 2-5 business days after the invoice date.


Once credit card details are submitted, a test charge or phantom charge is applied to your card, and then immediately voided. This is standard practice to verify that the card is active and usable. If the card is declined by our system, please contact your card issuer or bank for more information. IONOS does not receive any specific information on why a card may be declined.

In case, you didn’t find the answer you were looking for, we’d be happy to assist you.

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