Password theft - What to do?

Please Note:

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If you suspect that someone is accessing your account, change all passwords of the account immediately.

Remember the IONOS passwords for the following accesses:


  • IONOS email accounts


  • Since login credentials are often obtained by a virus on your computer, we recommend that you perform a complete virus scan of your computers. It is best to change your password again after the scan.

A selection of free online scanners can be found at, the website of the Association of the Internet Economy in Europe.