Kano Model
The Kano Model: Customer Satisfaction Guaranteed
  • Grow Your Business

Only a satisfied customer comes back, uses your service, and guarantees a sale. However, the way to increase customer satisfaction is often unclear. Simply putting more money into the product can be just as financially detrimental as letting fate run its course. But there is help: the Kano method can give you tips on which areas are really worth investing in!

The Kano Model: Customer Satisfaction Guaranteed
Starting a non-profit corporation
How do you launch a non-profit company – a manual
  • Get Started

Starting a non-profit corporation can be a great way to give back to the community or support a cause you are passionate about. A growing number or start-ups are turning to this corporate structure because of its associated limited liability protection, tax exemption status and high degree of flexibility. But the charitable nature of the business has to be confirmed by the Internal Revenue...

How do you launch a non-profit company – a manual
Facilitation Techniques
Moderation Techniques for Efficient Meetings
  • Productivity

Meetings that aren’t moderated often drift off-topic, leaving the important matters at hand overlooked. Moderation is therefore essential; there are a range of moderation techniques that enable you to avoid these situations. Conversation strategies help you keep meetings on course, prevent unnecessary discussions, and involve everyone present.

Moderation Techniques for Efficient Meetings
Non-profit corporation
Non-profit corporation: What is a non-profit?
  • Get Started

For social entrepreneurs and individuals looking to start-up their own social or charitable companies, choosing the right legal form for their business matters greatly. Registering as a non-profit corporation offers plenty of advantages including tax exemption, limited liabilities, access to grants and the prestige of a formal structure. But what exactly is a non-profit?

Non-profit corporation: What is a non-profit?
ISO 14001
ISO 14001 – The standard for more sustainability
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Environmental protection by companies is becoming more and more important. In order to implement ecological sustainability in your operations, an environmental management system is helpful. So that it also functions, you should take a look at ISO 14001. The international standard provides you with guidelines for installing an adequate system. The ISO 14001 certification gives you the opportunity...

ISO 14001 – The standard for more sustainability
Royalties
Royalties – understanding additional forms of income
  • Grow Your Business

What are royalties? You may have heard of the term ‘royalties’ in association with musicians, writers or artists. But did you know that board members, directors and even employees can use royalties to improve their salary? We’re going to help you understand what royalties are, and how they work in the corporate world.

Royalties – understanding additional forms of income
Employment termination agreement
What is an employment termination agreement?
  • Grow Your Business

Being fired is not the only way in which a current employee may be dismissed. An employment termination agreement is a way of ending a working relationship with someone without having to fire them which can make it difficult for them to find a job afterwards. What is important and what should be considered?

What is an employment termination agreement?
Accounting standards
Accounting standards – Definition and overview
  • Grow Your Business

When it comes to accounting, order is the be-all and end-all. This requires not just adhering to the Generally Accepted Accounting Principles (US GAAP), but also making sure your work is facilitated with a reasonable accounting standard structure. Creating a predetermined framework, you will always know which accounts you can use for billing. Additionally, third parties can also go through your...

Accounting standards – Definition and overview
Dissolve a company
Dissolving a company – what you need to know
  • Grow Your Business

If you’re looking to dissolve your company, you must tell state authorities. Even though the process can be stressful and involves multiple steps, it is fairly straightforward once you understand the individual stages. There are a couple of things you need to know. Which paperwork needs to be filed and what else do you need to know to terminate your business? We’ll explain.

Dissolving a company – what you need to know
Six Sigma Method
The Six Sigma Method: How it Works and What it Does
  • Grow Your Business

Six Sigma is one of the most commonly used process optimization and quality management methods in companies. This method sets itself apart through its foundation in math and its clear focus on being able to measure change. In the following article, we show you how the Six Sigma method works, what benefits you can gain from it, and how to put it into practice.

The Six Sigma Method: How it Works and What it Does