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Setting Up Microsoft Exchange®

For Microsoft Exchange as an Additional Feature or as a Standalone Contract

This article explains how to set up your Microsoft Exchange email address for the first time in your IONOS account.

Please Note

Already-created email addresses cannot be used with Microsoft Exchange. However, if you would like to reuse your email address with your new Microsoft Exchange account, you can simply rename your email address.

For example, if you currently have the address info@example.com, you can rename this address to info2@example.com. Then, the original email address info@example.com will be free to be used as your Exchange address.

Requirement

You can only select a domain name for your Microsoft Exchange address that is already assigned to your IONOS account. If you need to transfer a domain to your account, please see these articles.

Creating Your Microsoft Exchange Account

  • Log in to your IONOS account.

  • In the main navigation, click Menu in the top left corner and then click Email.

The IONOS account with the Email tile highlighted within the Menu.
The IONOS account with the Email tile highlighted within the Menu.
  • If you have more than one email contract, select the contract in which you want to perform the desired action.
The Email page of the IONOS account with some example email contracts highlighted.
The Email page of the IONOS account with some example email contracts highlighted.

  • In the Portfolio section, click Create next to Microsoft Exchange.

The Email Addresses page of the IONOS account, with the Create link highlighted.
The Email Addresses page of the IONOS account, with the Create link highlighted.

Please Note

For standalone Microsoft Exchange packages, you can simply click the Create an Email Address link in the contract selection screen.

  • Enter the desired email address, display name and password and click Save.

The Microsoft Exchange configuration page in the IONOS account with the Save button highlighted.
The Microsoft Exchange configuration page in the IONOS account with the Save button highlighted.

The email address is now created and ready to use after a few moments. To learn how to use this address in your preferred email program, please see the articles on Microsoft Exchange setup.

Please Note

When assigning your password, do not use any components of the display name or email address. Otherwise, you will receive an error message preventing you from creating the address.

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