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IONOS

Your online business has been the core of our business for over 30 years.

Who we are

IONOS is the web hosting and cloud partner for small and medium-sized businesses. We are experts in IaaS and offer a portfolio of solutions for the digital space. As the largest hosting company in Europe, we manage more than 8 million customer contracts and host over 12 million domains in our own regional data centers in the US and Europe.

We help entrepreneurs taking their first steps online, business owners scaling up, large companies and the partners who help them succeed. Whether building an online presence by securing a domain, building a website, moving back-office processes to the cloud, or orchestrating a container cluster, our comprehensive product range offers a best-in-class app, server or service.

Reliability and security are engineered into the core of our products. Our data center network delivers optimal performance and georedundancy. With headquarters in Germany, we rely on a solid mix of state-of-the-art technology, strong privacy policies and airtight data security.

Unique to the industry, we offer a dedicated customer service agent to every customer. Your own personal consultant will take the time to get to know you and your business, helping you make the most of your online presence. World-class customer support through a single point of contact is yours at no extra cost.

You deserve nothing less than the latest technologies at a great price and in terms that are easy to understand. The best contract is flexible and doesn’t require a team of legal experts, so we’ve tried to make our product offerings and prices as transparent as possible. Helping to make you a success online is our gain — ensuring that you’ve got time for other more important things is our goal.

Graphical display: Dashboard from IONOS with company data; 12 million sold domains, 8 million customer contracts and 90,000 servers

Our (hi)story

1&1 was born in 1988, with the main aim of making information technology easy for everyone to understand and use. Committed to delivering powerful, reliable and secure products, 1&1 engineered its own data center architecture and extensive network, enabling millions of clients to get online, set up their web presence and take advantage of more sophisticated digital services.

After initial successes in Europe, 1&1 launched 1&1 Inc. in 2003 in Chesterbrook, Pennsylvania. Within a year, 1&1 had expanded its US-based customer service team and in November 2004 the company ranked among the top ten web hosting providers in the United States. To better serve the market, a large data center of over 40,000 servers was commissioned in Lenexa, Kansas.1&1 helped solidify its US market position by completing the takeover of mail.com in 2010.

Mass-market hosting success, combined with years of experience building server hardware tailored to cloud applications, was complemented by other strategic acquisitions to create a full-fledged hosting leader. 1&1 cemented its position as a world-class provider of hosting solutions and became the largest domain registrar in Europe.

Robust infrastructure portfolio in hand, 1&1 then integrated cloud-based digitization applications and tools into its offering, enabling businesses of any size to safely and simply harness the benefits of the cloud.

Graphical display: 1&1 was founded in 1988

Becoming 1&1 IONOS

In 2018, to build upon its vision of empowering businesses to leverage the latest digital technologies, 1&1 combined its web hosting, applications and server product lines with ProfitBricks’ cloud infrastructure solutions, becoming 1&1 IONOS and reaffirming its dedication to innovation and customer centricity.

Proud of its heritage, IONOS will continue its mission: to make powerful technology work for everyone, and to deliver the best of cloud computing.

IONOS by 1&1 is a member of the United Internet group.

Graphical display: in 2018 1&1 became 1&1 IONOS

1&1 IONOS is now IONOS by 1&1

Evolution, not revolution — from January 2020, we will be known as IONOS by 1&1. We will continue to be the 1&1 brand you know, but with a new logo that better represents the innovation, reliability and experience you expect. Your access to our products and services remains unchanged and you can continue to enjoy first-class web hosting, fully scalable cloud solutions and individualized support.
IONOS by 1&1 2020 written out

Key facts and figures

More than 30 years of experience
The largest hosting company in Europe
12 million domains under management
8 million customer contracts worldwide
15 facilities in 9 countries around the globe
2,000 employees from 40 countries
More than 90,000 servers in operation
10 proprietary, georedundant ISO 27001 certified data centers
Round-the-clock personalized customer service – 24/7/365

Why go with IONOS?

IONOS is the hosting and cloud partner of choice for small and medium-sized businesses.
Icon: Hand with certificate

One reliable partner

  • 30 years of experience

    For more than 30 years we have been offering state-of-the-art technology with a focus on reliability.
  • Security and safety first

    ISO 27001 certified data centers deliver data security, the best performance, and georedundancy.
  • Powerful products

    From simple domains to best-in-class cloud infrastructure, we offer powerful products tailored to your needs.
Icon: Customer support

1-on-1 support

  • Personal consultant

    A dedicated personal consultant will be at your side to support you on your journey, whenever you need them.
  • 24/7/365 support

    Local support teams are always there to offer help and advice by phone, email or chat.
  • Knowledge databases

    Find answers to frequently asked questions, browse our how-to guides or just learn what your products can do.
Icon: Handshake

Fairness and transparency

  • Transparent offers

    No fine print! All product, package, and price information is communicated onscreen before you order.
  • Risk-free contracts

    We guarantee a refund in the first 30 days if you are not happy. Easy cancellation online or by phone, 24/7.
  • Full flexibility

    Full flexibility with monthly contract terms. Up/downgrade packages at any time to suit your personal needs.

Our promise

As a digitization partner for small and medium-sized businesses, we are always there for you with:

  1. An answer to all your questions

Your personal consultant will help you get the best results out of all IONOS by 1&1 products and services, and will assist you with any questions or problems you may have. This is an exclusive service we offer completely free of charge.

  1. Everything you need to get started online

We provide everything you need to look professional online, and for reliable communication with your customers and business partners.

  1. Future-proof server technology

From classic web hosting with WordPress to highly flexible cloud server solutions, IONOS provides the technology professional users need, encouraging the successful development of their companies.


Learn more

  1. Tools for your online success

Our online marketing and search engine optimization packages, professional communication, local and online visibility, and the know-how to improve your search rankings are all at your disposal.

1&1 IONOS Inc.

701 Lee Road, Suite 300

Chesterbrook

PA 19087

IONOS Cloud Inc.

200 Continental Drive, Suite 401

Newark

DE 19713

1&1 IONOS Inc.
701 Lee Road, Suite 300
Chesterbrook
PA 19087
IONOS Cloud Inc.
200 Continental Drive, Suite 401
Newark
DE 19713
Telephone:
1&1 IONOS Inc.: 1-484-254-5555
IONOS Cloud Inc.: 1-267-481-7983
Email:
1&1 IONOS Inc.: info@ionos.com
IONOS Cloud Inc.: info@cloud.ionos.com
VAT ID 1&1 IONOS Inc.: 74-3093319
Taxpayer ID IONOS Cloud Inc.: 32055203262
Contact us

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