Restarting a Domain Transfer to IONOS
This article will show you how to restart a domain transfer to IONOS and resend the confirmation email to the domain owner (Reg-C).
IONOS will inform you by email if, during a domain transfer, certain requirements are not met or the domain owner rejects the transfer. The subject of this email is: Transfer of your domain [your-domain.com] not possible.
Restarting the Domain Transfer from Your E-mail
The email explains why the domain transfer failed and gives you the option to restart the domain transfer.
If you wish to restart the domain transfer, follow these steps:
- Check that the Prerequisites for a Successful Domain Transfer are met.
- If necessary, consult with the current domain owner regarding confirmation of the domain transfer.
- In the email, click the Restart domain transfer link.
The domain transfer will be restarted and the confirmation email will be resent.
Restarting the Domain Transfer in IONOS
You can also restart the domain transfer in IONOS.
- Check that the Prerequisites for a Successful Domain Transfer have been met.
- If necessary, consult with the current domain owner regarding confirmation of the domain transfer.
- In the Domains section, open the page.
- Choose your domain.
Tip: Enter your domain's name in the search box to find it quickly. - Click Restart Transfer.
This restarts the domain transfer and a confirmation email will be resent.