Cancelling a single domain
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This article explains how to cancel a domain registered with IONOS.
Please Note
As soon as your domain reaches the end of its term, all connected services and applications such as email inboxes will be disconnected and will no longer be accessible. You should therefore back up your data beforehand as explained in the Help Center section Exporting data from your IONOS products.
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Carry out domain cancellation
To cancel a domain or not renew it again when it reaches the end of its term, deactivate the automatic renewal (autorenewal) in your IONOS account.
This automatically ends the term of the selected domain at the specified time. It is possible to deactivate the automatic renewal up to 72 hours before the current term ends.
Abort the cancellation
You can reactivate the automatic renewal up to 48 hours before the end of the term, and thus abort the cancellation of the domain. We will inform you again in sufficient time by email when the end of the term is approaching.
You can read how to abort a cancellation after the end of the term in the next paragraph "What happens after cancellation".
What happens after cancellation
As soon as you have cancelled a domain at IONOS, it will be automatically deleted from our systems when the cancellation date is reached, and will then no longer be accessible. From this point on, no further costs will be incurred for this domain.
In the first ten days after the cancellation date, you can restore your domain with all associated applications and email inboxes.
During the following 20 days, you have the option of reactivating your domain. In this case, however, you must set up and reconnect all applications and email inboxes.
After this period totaling 30 days (redemption period), IONOS will initiate the deletion of your domain with the registry. From this point on, the domain will once again be available for registration by anyone. The Help Center article "What happens after domain cancellation" contains further information on this.
Note
The associated contract remains in place after a domain cancellation. This means that costs may still be incurred after cancellation. To cancel the entire contract with all its components, proceed as described in the Help Center article "Cancelling your entire IONOS contract".