Domain Transfer Failed or Not Possible: Causes and Solutions

There can be various reasons why a domain transfer fails or is not possible:

  • 60-day lock is active
    Certain domains must be registered under your name for at least 60 days before they can be transferred to a different provider.
    This is required by a directive from the ICANN registry and is mandatory for all providers. The sixty-day period applies to the following domain extensions:
    • - Generic top-level domains: .com / .net /.org / .biz / .info / .name / etc.
    • - New top-level domains: .photo / .web / .online / etc.
  • Domain transfer lock is enabled for your domain
    For security reasons, most domains are locked against transfer by default. Before you start the domain transfer, you must disable this domain transfer lock.
  • Private registration is enabled
    Private registration (WHOIS privacy) prevents your personal data such as your name, address and email address from being published in the WHOIS database. This setting protects the domain owner/registrant from unwanted spam emails, for example.
    If you are using private registration for your domain, you must disable it before starting a domain transfer:
  • There is a DISPUTE record
    A .de domain with a DISPUTE record cannot be transferred to a third party. In most cases, a DISPUTE record is valid for one year.
    Show Background Information (DENIC)
  • Transfer has been rejected
    The domain owner (registrant contact or Reg-C) rejected the domain transfer.

You can find information about the domain and its owner in the public WHOIS Database.


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