Restoring Emails from the Email Archive

Restore a Single Email or an Entire Mailbox

You can basically choose between two options to restore emails. You can:

You can always decide whether the recovery should be:

  • In the original folder
  • To another folder, or
  • Into a newly created folder

In this article, we'll show you an overview of all of the options and possibilities.

Restoring a Single Email

Guided Steps
  • View the email in the email preview. Alternatively, you can search for specific emails.
  • Click Restore in the email preview.
  • Now select whether you want to restore the email to the original folder, to another folder, or to a new folder.
  • Now click on Start recovery.

The process will now be started. You can check the status of the restoration under System Status > Restores.

When the recovery is complete, the message will be available in the appropriate folder.

Restoring an Entire Mailbox

Guided Steps

  • In the mailbox list, select the mailbox you want to restore.
  • Click Restore.
  • Select the time period from which the emails are to be restored or select if all emails should be restored.
  • Choose whether to restore to the original folder, to an existing folder, or to a new folder.
  • Click Start Recovery.

You can check the status under System Status > Restores. When the process is complete, the emails will be available in your mailbox.


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