Deleting an Email Address

In this article, we'll show you how to delete an IONOS email address in your account.

Requirements

A Mail Basic or Mail Business account.

When you delete an email address using one of the top-level domains below, the same email address can only be created again 6 months after deletion:

@online.com
@onlinehome.com
@sofort-start.com
@sofortstart.com
@go4more.com
@sofortsurf.com
@sofort-surf.com

For all other domains, you can immediately create the same addresses again if desired.

Guided Steps

  • Log in to your IONOS Customer Account and select the appropriate contract.
  • You will then be redirected to your email page where all the email addresses of your selected contract are being displayed.
  • Under the line containing the email address you would like to delete, click the gear icon In the Tasks column and select Delete.
  • Click Delete to confirm.

Your email address has now been deleted, and the change will take place immediately.