Manually Setting Up an Email Account in Microsoft Outlook 2019

This article explains how to manually set up an email account in Microsoft Outlook 2019.

If you are using Microsoft Outlook for the first time, follow the instructions that are listed in the section Initial Setup of an Email Account.

To set up another email account in Microsoft Outlook, follow the instructions that are listed in the section Setting Up Another Email Account.

Initial Setup of an Email Account

  • When you open Microsoft Outlook 2019 for the first time, the Select Profile window appears. Confirm the profile with OK.

  • The Welcome to Outlook 2019 window appears. Click Next.

  • Enter the email address.

  • Click on Advanced Options.

  • Select the option I want to set up my account manually.

  • Click Connect. The Select Account Type window opens.

  • If you want to check your email using IMAP (Recommended), select the IMAP account type. If you want to check your email using POP3, select the POP account type.

  • In the Incoming Email section, in the Server field, enter the corresponding incoming mail server (See below).

SERVER INFORMATION FOR IMAP ACCOUNTS  
Account type IMAP
Incoming mail server imap.ionos.com
Outgoing mail server smtp.ionos.com
SERVER INFORMATION FOR POP3 ACCOUNTS  
Account type POP3
Incoming mail server pop.ionos.com
Outgoing mail server smtp.ionos.com
  • If you are setting up an IMAP account, in the Incoming email area, in the Port (IMAP)  field, select SSL from the Encryption method list and enter port 993.

    If you are setting up a POP3 account, in the Incoming email area, in the Port field, select TLS from the Encryption method list and enter port 995.

  • In the Server field in the Outgoing Email section enter the outgoing mail server smtp.ionos.com and select TLS in the Encryption Method list.

  • In the Outgoing email area, in the Port field, enter port 587.

  • Click on Next.

  • Enter the password.

Note

If the password is not accepted, set a new password for your email address. For more information, see the article Changing your email password.

  • Click Connect and the account settings are tested.

Troubleshooting
  • If no messages should be received or sent, check the account settings.

  • Check the firewall you use to make sure that the required ports are open.

  • Check the settings of the antivirus program you are using.

  • When the account setup is complete, click OK.

You can now retrieve and manage your emails with Outlook.

Setting Up Additional Email Accounts

  • Open Microsoft Outlook 2019.

  • Click File > Information > + Add Account and the Welcome to Outlook window will appear.

  • Enter the email address.

  • Click on Advanced Options.

  • Enable the I want to set up my account manually option.

  • Click Connect. The Select Account Type window opens.

  • If you want to retrieve your email using IMAP (Recommended), select the IMAP account type. If you want to check your email using POP3, select the POP account type.

  • In the Incoming Email section, in the Server field, enter the corresponding incoming mail server (See below).

SERVER INFORMATION FOR IMAP ACCOUNTS  
Account type IMAP
Incoming mail server imap.ionos.com
Outgoing mail server smtp.ionos.com
SERVER INFORMATION FOR POP3 ACCOUNTS  
Account type POP3
Incoming mail server pop.ionos.com
Outgoing mail server smtp.ionos.com
  • If you are setting up an IMAP account, in the Incoming email section, select SSL in the Encryption method list and enter 993 in the Port (IMAP) field.

    If you are setting up a POP3 account, in the Incoming email section, select SSL in the Encryption method list and enter 995 in the Port field.

  • In the Outgoing email section, in the Server field, enter the outgoing mail server smtp.ionos.com and select TLS in the Encryption method list.

  • In the Outgoing email section, in the Port field, enter port 587.

  • Click on Next.

  • Enter the password.

Note

If the password is not accepted, set a new password for your email address. For more information, see the article Changing your email password.

  • Click Connect and the account settings are tested.

Troubleshooting
  • If no messages are received or sent, check the account settings.

  • Check in the firewall you are using whether the required ports are enabled.

  • Check the settings of the antivirus program you use.

  • When the account setup is complete, click OK.

You can now retrieve and manage your emails with Outlook.

Additional Information

You can find more information here:

Troubleshooting Failure to Setup an Email Program