If your Dedicated Server is running but cannot be accessed via SSH or Remote Desktop Connection, you can use the VNC console to log in to your server. You can use the VNC console to correct errors in the configuration or the network settings. To connect to your server via the VNC console, proceed as follows:


You are in the Infrastructure > Servers section of the Cloud Panel.

  • Click a server in the list.

  • Click Actions > Start VNC Console.

    The VNC console will open in a new tab.

  • Click Send Ctrl+Alt+Del.

  • Log in to the server.