Administrative Forms
Most account changes can be performed without the use of a form, by logging in to IONOS.
Account Change Request Form
Use this form for the following:
- Updating your address
- Resetting the IONOS password
- Changing account ownership
- Adding or removing a company name
Fax to 1-610-560-1501 or email to process@ionos.com.
Account Cancellation Request Form
Use this form for the following:
- Cancelling a package
- Cancelling package add-ons
- Cancelling a domain
Fax the form to 1-610-560-1507 or email to billing@ionos.com.
Contract Transfer Request Form
Use this form for the following:
- Transferring your package to another IONOS account
Fax the form to 1-610-560-1501 or email it to process@ionos.com.