Minimum age for concluding a contract
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To create an IONOS account and purchase IONOS products, you must be at least 18 years old (or 21 years old in places where 18 is not the age of majority). This article provides additional information.
Locked IONOS accounts
If your IONOS account has already been locked because you have not reached the minimum age, you must first settle any outstanding payments.
To reactivate your account, it must be transferred to a person of legal age. Contact IONOS Customer Service for help with this process.
Deletion of IONOS accounts
If your IONOS account is deleted because you have not reached the minimum age, all services will be canceled.
Existing data is deleted in accordance with our Privacy Policy. Once deleted, data cannot be restored.