Selecting a payment method
Please use the “Print” function at the bottom of the page to create a PDF.
Your IONOS invoices can be paid in various ways. This article informs you about available payment methods and how to change them if necessary.
Available payment methods
The following payment methods are offered by IONOS:
- Klarna
- Credit card
- PayPal
- Apple Pay
- Google Pay
- Amazon Pay
Notes
A payment method must be selected.
If you would like to suspend your payment for other reasons, IONOS Customer Support can help you.
Important information regarding the billing period
For many IONOS products, an option will be provided during checkout for monthly or annual billing. Once established, your billing frequency is hard-coded into the system and cannot be changed.
Annual billing: New customers can select an annual billing cycle (12 billing cycles) using the billing toggle on the product page before completing an order.
Change payment method
- Log in to your IONOS account.
Click Menu > My account in the title bar. The My account page opens.
Click on the Invoices & payment details tile. The Invoices & payment details overview page is displayed.
In the Payment method section, click on Change payment method.
Select one of the payment methods offered. After the selection, additional information and query fields may be displayed below the selection.
Enter the required information or accept the displayed conditions if the selected payment method requires this.
Click on Save.
Credit cards: Important information
IONOS accepts credit cards from the following providers:
- Mastercard
- Visa
- American Express
- Discover
Test debit for security reasons
If you select a credit card as your payment method, a test charge is usually made for a small amount, which is then cancelled immediately. The purpose of this test debit is to ensure that the credit card is valid. If your credit card is declined by our system, please contact the issuer of your credit card or your bank.