Schedule a Call with one of our Experts
In this article, we show you how you can schedule a call with your personal consultant or one of our experts.
You have already activated your personal consultant
- Log in to your IONOS account.
- Select Contact (handset icon) in the upper right corner.
- Click on Schedule a Callback.
- Now, you can either select As Soon as Possible or Schedule a Callback and provide us with a date and a time slot.
- Complete the process by clicking on Request Callback.
- One of our experts will contact you according to your wishes.
You have not yet activated your personal consultant
- Log in to your IONOS account.
- Select Contact (handset icon) in the upper right corner.
- Click on To the Online Contact Service.
- Choose the topic you need help with.
- Click on Contact an Expert.
- Click on Create Appointment.
- You may either select Next available agent or provide us with a date and a time slot.
Note: the times are given in CDT. If you need help with converting the time to a different time zone, you can use a time converter like the one provided at worldtimebuddy. - Click on Submit.
- One of our experts will contact you according to your wishes.