Schedule a Call with one of our Experts

In this article, we show you how you can schedule a call with your personal consultant or one of our experts.

You have already activated your personal consultant

  • Log in to your IONOS Customer Account.
  • Select Contact (handset icon) in the upper right corner.
  • Click on Schedule a Callback.
  • Now, you can either select As Soon as Possible or Schedule a Callback and provide us with a date and a time slot.
  • Complete the process by clicking on Request Callback.
  • One of our experts will contact you according to your wishes.

You have not yet activated your personal consultant

  • Log in to your IONOS Customer Account.
  • Select Contact (handset icon) in the upper right corner.
  • Click on To the Online Contact Service.
  • Choose the topic you need help with.
  • Click on Contact an Expert.
  • Click on Create Appointment.
  • You may either select Next available agent or provide us with a date and a time slot.
    Note: the times are given in CDT. If you need help with converting the time to a different time zone, you can use a time converter like the one provided at worldtimebuddy.
  • Click on Submit.
  • One of our experts will contact you according to your wishes.