In this article, we show you how you can schedule a call with your personal consultant or one of our experts.

You have already activated your personal consultant

  • Log in to your IONOS account.
  • Select the Speech bubble icon  in the upper-right corner.
  • Click on Contact.
  • Select your preferred method of contact.
  • Now, you can either select As Soon as Possible or Schedule a Callback and provide us with a date and a time slot.
  • Complete the process by clicking on Request Callback.
  • One of our experts will contact you according to your wishes.

You have not yet activated your personal consultant

  • Log in to your IONOS account.
  • Select the speech bubble icon in the upper-right hand corner.
  • Click on the Contact tab.
  • Choose your preferred method of contact.
  • Click on Contact an Expert.
  • Click on Create Appointment.
  • You may either select Next available agent or provide us with a date and a time slot.
    Note: the times are given in CDT. If you need help with converting the time to a different time zone, you can use a time converter like the one provided at worldtimebuddy.
  • Click on Submit.
  • One of our experts will contact you according to your wishes.