For Mail Basic and Mail Business

You can open emails that have been classified as spam by Spam Protection in the Spam folder. To move them, do the following:

  • Log in to Webmail.

  • Click on the Spam folder.

  • Select the desired email.

  • In the email preview, click on the three dots in the menu.

  • Click Move.

  • Select the desired folder and click Move.

More Information

For more information, click here:

Disable Spam Report and Configure Custom Spam Protection Settings.

Configure Anti-Spam Through Webmail

Always allow emails from specific senders in IONOS Webmail