Resetting the FTP Password

For 1&1 IONOS Hosting packages

Learn how to change an FTP user's password, their home directory, or a personal note associated with the account:

  • Log in to 1&1 IONOS and select Hosting from the My Products drop-down menu.
  • Click on the user name of the FTP account.
  • You will now see the available settings. To edit a setting, simply click on it. Then make the required changes and save them by clicking Save.

Please Note:

  • The current FTP password is not shown for your security. If you have forgotten your password, simply enter a new one.
  • The server name, port and protocol cannot be changed.
  • Your primary FTP account is always displayed at the top of the list. This account has access to your entire webspace and cannot be deleted or reassigned to a specific directory or subdirectory.