In this article, we'll show you how to enable two-factor authentication for the Cloud Backup product.

Before you can enable immutable storage, the first step is to enable two-factor authentication and then configure it for the specific user account. To do this, follow the steps below.

Enabling Two-Factor Authentication for All Accounts

  • Log in to your IONOS account.
  • Click Menu > Server & Cloud in the title bar. If you have multiple server contracts, select the Server & Cloud contract you want.

  • In the navigation bar on the left, click Backup > Backup Package.

  • To open the Backup Console, click the Access to Backup Console link in the Backup Management section, either in the Europe section or in USA section.

    The Backup Console opens.

  • Click Manage Account in the upper-left corner.

  • Click Settings > Security.

  • Enable the two-factor authentication option. To do this, move the switch to the right. The Enable two-factor authentication... window then opens.

  • Click Enable.

  • Then, log out.

Configuring Two-Factor Authentication for an Account

  • Log in to the backup console using your user account.

  • Install either the Google Authenticator app or Microsoft Authenticator on your mobile device or computer.

  • Open the Authenticator app and scan the QR code that appears.

  • To complete the setup, enter the six-digit code displayed in your authenticator app on the web page displayed in your browser.

  • On the web page displayed in your browser, click Next.

  • Read and save the instructions for 2FA recovery.

  • Two-factor authentication is now enabled for the backup account that was set up in the Backup Console.

Additional Information

You can find out how to enable immutable storage in the following article:

Enabling Immutable Storage (Cloud Backup)