For Cloud Backup and MyDefender

Cloud Backup and MyDefender products allow you to back up data from Microsoft 365 accounts purchased through IONOS. This allows you to restore deleted items from a backup even after the official Microsoft 365 retention period has expired. For an overview of the data items you can back up with Cloud Backup and MyDefender, see the article below:

Backing up Microsoft 365 data


To back up the Microsoft 365 data, your account must be assigned the 'global administrator' role in Microsoft 365. In addition, this account must have full administrative rights. If you do not have these rights, please contact IONOS Customer Service.

For detailed information and instructions on how to back up Microsoft 365 data, see the following articles:

Using the locally installed agent for Office 365

Using the Cloud Agent for Microsoft 365