Installing and Configuring the Backup App on an Android Mobile Device (Initial Setup)

For Cloud Backup and MyBackup

To back up smartphones or tablets running the Android operating system, you need to install the Acronis Cyber Backup App on these devices. This article describes how to download and install it.

Supported Android Devices

The following Android mobile devices are supported by the Acronis backup app:

The Acronis Cyber Backup App supports smartphones or tablets with the Android 5.0 operating system and higher.

Supported Backups

  • Contacts

  • Photos

  • Videos

  • Calendar

  • Text messages (only on Android devices)

Important Information

  • The backup destination cannot be configured in the app. To save backups in a specific data center, open the Backup Console available for the desired data center in the IONOS Cloud Panel in the Backup > Backup Packages section. Then, follow the steps described below to install the respective app with the corresponding preset backup destination on your mobile device.

  • The Acronis Cyber Backup App will show you an overview of data changes that have occurred in the meantime each time it is launched. If you wish, you can back them up manually.

  • The Continuous Backup feature is enabled by default.

    Android 7.0 or higher: The Acronis Cyber Backup App automatically detects new data and uploads it to the cloud storage.

    Android 5 and 6: The Acronis Cyber Backup App checks for data changes every 3 hours and automatically backs up when changes are found. You can disable this feature at any time.

  • The Use WLAN only option is enabled by default in the app's settings. When this setting is enabled, Acronis Cyber Backup App will back up your data only when a wireless LAN connection is available. If the wireless connection is lost, no backup process will be started. If you want the app to use wireless data connection as well, uncheck this option.

  • You can access your backed up data with any mobile device registered in the Backup Console. This way you can easily transfer data to a new mobile device, for example. You can also restore backups of contacts and photos from an Android device (source) to an iOS device (destination) and vice versa. You can also download photos, videos and contacts to your computer from the Backup Console.

  • Backups backed up with your MyBackup account can only be restored from that account.

  • With Acronis Cyber Backup App, you can restore only the most recent backups. To restore older backups, you must use the Backup Console.

  • No retention rules are applied to mobile device backups.

  • If an SD card is present in your mobile device during backup, the data stored on it will also be backed up. During a restore, this data is also restored to the SD card, if it exists. If no SD card is present when the backup is restored, the backup is restored to the internal memory of the mobile device.

Installing the Acronis Cyber Backup App (First-time Login to the Backup Console)

To install the Acronis Cyber Backup App, follow these steps:

Requirement
  • You have the login details for the Backup Console.

  • Go to the URL https://backup.ionos.com/login in the browser of your Android mobile device.

  • Log in to the Backup Console. The Add Device window is displayed.

  • Tap Mobile Devices.

  • Tap Android. The Google Play Store opens.

  • Tap Install.

The Acronis Cyber Backup App is installed.

Installing the Acronis Cyber Backup App (Setting Up Additional Devices)

To install the Acronis Cyber Backup app on additional devices, follow these steps:

Requirement
  • You have the login details for the Backup Console.

  • Go to the URL https://backup.ionos.com/login in the browser of your Android mobile device.

  • Log in to the Backup Console. The Add Device window is displayed.

  • In the Devices > All Devices area, tap Add.

  • Under Mobile Devices, tap Android. The Google Play Store opens.

  • Tap Install.

The Acronis Cyber Backup App is installed.

Configuring the Acronis Cyber Backup App

To configure the Acronis Cyber Backup App, follow these steps:

  • Open the Acronis Cyber Backup App. The Welcome to Acronis Cyber Backup screen appears.

  • Tap Next.

  • In the Login Name field, enter the user name you use to log in to the Backup Console. Then tap Log in.

  • Tap on Next.

  • Enter the password you use to log in to the Backup Console. Then tap Log in. The Set up your first backup screen will display.

  • Tap Set Up.

  • Specify which data is to be saved.

  • Optional: Activate the option Encrypt backup. Then, enter an encryption password, repeat it and tap Encrypt.

  • To create a backup, tap Backup.

  • Grant the required access authorizations.

The Acronis Backup app is set up.