Installing the Backup App on an iPhone or iPad (Initial Setup)

For Cloud Backup and MyBackup

To back up iPhones or iPads, you need to install the Acronis Cyber Backup App on these devices. This article describes how to download and install the Acronis Cyber Backup App.

Supported mobile devices

The Acronis Cyber Backup App supports iPhones, iPads and iPods with the iOS 10.3 operating system or higher.

Supported backups

  • Contacts

  • Photos

  • Videos

  • Calendar

  • Reminders (iOS devices only)

Important information

  • The backup destination cannot be configured in the app. To save backups in a specific data center, open the backup console available for the desired data center in the IONOS Cloud Panel in the Backup > Backup Package section. Then follow the steps described below to install the respective app with the corresponding preset backup target on your mobile device.

  • The Acronis Cyber Backup App will show you an overview of data changes that have occurred in the meantime each time it is launched. If you wish, you can back them up manually.

  • The Continuous Backup feature is enabled by default.

  • The Use WLAN only option is enabled by default in the app settings. When this setting is enabled, Acronis Cyber Backup App will back up your data only when a wireless connection is available. If the wireless connection is lost, no backup process will be started. If you want the app to use wireless data connection as well, uncheck this option.

  • You can access your backed up data from any mobile device registered in the Backup Console. This way you can easily transfer data to a new mobile device, for example. You can also restore backups of contacts and photos from an Android device (source) to an iOS device (destination) and vice versa. You can also download photos, videos and contacts to your computer from the Backup Console.

  • Backups backed up with your MyBackup account can only be restored from that account.

  • With the Acronis Backup app, you can restore only the most recent backups. To restore older backups, you must use the Backup Console.

  • No retention rules are applied to mobile device backups.

Installing the Acronis Cyber Backup App (first login to the Backup Console)

To install the Acronis Backup app, follow the steps below:

Requirements

You have the login details for the Backup Console.

  • Go to the URL https://backup.ionos.com/login in the browser of your iPhone or iPad.

  • Log in to the Backup Console. The Add Device window is displayed.

  • Tap Mobile Devices.

  • Tap iOS. The App Store opens and the Acronis Cyber Backup app is displayed.

  • Download and install the app.

Installing the Acronis Cyber Backup App (setting up other devices)

To install the Acronis Cyber Backup App on additional devices, follow these steps:

Requirement

You have the login details for the Backup Console.

  • Go to the URL https://backup.ionos.com/login in the browser of your iPhone or iPad.

  • Log in to the Backup Console. The Add Device window is displayed.

  • In the Devices > All Devices area, tap Add.

  • Tap iOS. The App Store opens and the Acronis Cyber Backup app is displayed.

  • Download and install the app.

Configuring the Acronis Cyber Backup App

  • Open the Acronis Cyber Backup App. The Welcome to Acronis Cyber Backup screen appears.

  • Tap Next.

  • In the User name field, enter the user name you use to log in to the Backup Console.

  • Then tap Sign in. The message "Cyber Backup" wants to use "1and1.com" to log in is displayed.

  • Tap Continue.

  • Enter the password you use to log in to the Backup Console. Then tap Next.

    The Set up your first backup screen will display.

  • Tap Set Up.

  • Specify which data is to be saved.

  • Optional: Activate the option Encrypt backup. Then enter the encryption password, repeat it and tap Encrypt.

  • To create a backup, tap Backup.

  • Grant the required access authorizations.

The Acronis Backup app is set up