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Home Server & Cloud Infrastructure Backup Solutions Installing the Backup Agent

Installing the Backup Agent (Linux)

Valid for Cloud Backup.

This article describes how to install the Backup Agent on a Linux server. To install the Backup Agent, complete the following:

Requirements

  • You have created a server in the Cloud Panel.

  • You have activated a Backup Package.

Notes

  • If you use a firewall to control outgoing traffic, you must enable ports 443, 8443, 7770-7800, and 44445 in the relevant firewall.

  • If you only use the firewall in your IONOS account, you do not need to enable the above ports.

  • Log in to your IONOS account.

  • Click on Menu > Servers & Cloud in the title bar. 
    Optional: If you have multiple server contracts, select the desired contract.

  • Click on Backup > Backup Package in the navigation bar on the left of the Cloud Panel. The Backup Package section is displayed.

  • Find the Management > Backup Agent for Servers section, and click Download Agent next to the Linux entry.

  • Select the desired storage location (data center) for your backups.

  • Click Download.

    The Backup Agent Installer is downloaded.

  • Copy the Backup Agent Installer to the server. You can use a (S)FTP program such as WinSCP or FileZilla to do this.
    If you are using a Linux PC, you can copy the installation file to the server using scp. Replace remote_username with your username, SERVERIP with the IP address of your server, and /DIRECTORY_ON_SERVER with the desired target folder on the server (e.g. /tmp).

    [root@localhost ~]# scp -r /DIRECTORY_ON_PC/backup-agent-installer-storage-location-Linux.sh remote_username@SERVERIP:/DIRECTORY_ON_SERVER

    Examples:

    Europe

    [root@localhost ~]# scp -r /home/backup-agent-installer-Europe-Linux.sh root@217.160.44:/home

    USA

    [root@localhost ~]# scp -r /home/backup-agent-installer-USA-Linux.sh root@217.160.45:/home

  • Change to the directory in which the installation file is located.

  • Enter the following command to make the file executable.

    Europe:

    chmod +x backup-agent-installer-Europe-Linux.sh

    USA:

    chmod +x backup-agent-installer-USA-Linux.sh

  • Enter the following command to start the installation of the Backup Agent.

    Europe:

    ./backup-agent-installer-Europe-Linux.sh

    USA:

    ./backup-agent-installer-USA-Linux.sh

The installation will now start. You will see the progress of the installation and subsequent registration on your screen. This may take a few minutes.

The Backup Agent will be installed on the server. The server is then automatically registered in the Backup Console. The Backup Console is an independent user interface where you manage your backups.

Note

If the registration fails, you will find further troubleshooting steps in the following instructions from our technology partner, Acronis:

https://care.acronis.com/s/article/How-to-manually-register?language=en_US