For Dedicated Servers purchased before 10/28/2018, Server Power Deals, Value Dedicated Servers, and Dynamic Cloud Servers

This article explains how to boot a Dedicated Server or a Dynamic Cloud Server into the rescue system.

With the Rescue System, you can log on to your server even if it is no longer accessible over the network. The Rescue System is a Windows minimal system. After you have booted your server into the Windows Rescue System, you can back up important data and fix errors in the configuration or network settings, for example.


Using the rescue system requires a basic knowledge of Windows Server administration. If you use the Rescue System and the functions it contains improperly, it can lead to the inaccessibility of your server and/or data loss!

Dedicated Servers purchased before October 28, 2018, Server Power Deals, and Value Dedicated Servers

  • Log in to IONOS.
  • Click the Server & Cloud panel. If necessary, select the desired Server & Cloud contract.

  • In the Server Administration section, click Recovery Tool.

  • Enable the Run reboot immediately option.

  • Select the Windows Rescue System that matches your system.

Please Note

To avoid booting problems, you should always boot from normal mode to rescue mode. If the server is already in rescue mode, boot back into the normal system first. When the reboot to normal mode is complete, you can then boot the server into the rescue system.

  • Click on Next.

Please Note

For security reasons, a temporary password is assigned. This temporary password is regenerated each time you boot the server into the rescue system. You will need this password to log in to the rescue system after the server has been rebooted.

  • Click OK after you write down/make a copy of the password.

    The server is booted into the rescue system and should be available again in a few minutes. As long as the booting process is not completed, you will be shown a corresponding message.

  • Click Go to Overview.

  • To view the current status of the server, click Update.