For Dedicated Servers acquired after 10/28/2018
This article explains how to reset the administrator password of your Windows Dedicated Server using the Windows Rescue System.
- You are in the Infrastructure > Server section.
Change the Administrator Password
To access the troubleshooting tools, click Troubleshoot > Microsoft ® Diagnostics and Recovery Toolset.
Select the operating system installed on the server.
In the Diagnostics and Recovery Toolset window, select Locksmith.
In the Account field, select the Microsoft Windows account you want to use.
Enter the new password in the New Password field and repeat it.
Click Finish and the new password will be saved.
Switch to the Cloud Panel.
Click Actions > Restart. The Restart Server window appears. The Current operating system method is activated in this window.
The server is restarted. You can then log on to the server with the new password.