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Cloud Backup: Updating notification email address

This article explains how to change the notification email address in the Backup Console.

Requirement
  • Log in to your IONOS account.

  • Click on Menu > Servers & Cloud in the title bar. 
    Optional: If you have multiple server contracts, select the desired contract.

  • Click on Backup > Backup package in the navigation bar on the left of the Cloud Panel.

    There is a backup console for Europe as well as for the USA.

  • Click on Access to Backup Console under either Backup Administration > Europe or Backup Administration > United States to open the desired Backup Console.
The Access to Backup Console link is highlighted in the Backup Package.
The Access to Backup Console link is highlighted in the Backup Package.
  • Click on Manage account at the top left.
The Manage account button is highlighted in the top left corner of the Backup Console.
The Manage account button is highlighted in the top left corner of the Backup Console.
  • Click on My company in the navigation bar on the left.
  • Click on the user in the Name column. An overlay view with the Services and General information tabs opens.
A user is highlighted in the Backup Console's account management.
A user is highlighted in the Backup Console's account management.
  • Click on the General information tab.
  • Click on the pencil icon in the General information section.
The pencil icon is highlighted within the General information section.
The pencil icon is highlighted within the General information section.
  • Update the email address.
  • Click on Done.

The email address will be changed. Email notifications about the status of your backups will now be sent to the new email address.