Image: How to implement AI in your businessSergey NivensShutterstock

How to implement AI in your business

Small and medium-sized businesses can implement AI without a large IT team or major upfront investment. The key to adopting AI successfully is to choose a clear use case, find the right tool and start with a low-risk pilot. Learn how to implement AI in your business step by step…

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Image: How a virtual medical receptionist can support your GP practiceBillion PhotosShutterstock

How a virtual medical receptionist can support your GP practice

GP practices are under growing pressure to keep up with patient calls. A virtual medical receptionist can handle many routine enquiries and help your team stay on top of daily demand. This article explains what these AI tools can do, how they differ from traditional digital…

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Image: How much does an AI answering service cost?IONOSby Gemini

How much does an AI answering service cost?

AI answering service costs vary widely depending on the provider and pricing model. Many businesses underestimate how much total costs differ between SaaS subscriptions, pay-per-use billing and enterprise solutions. This article breaks down how much AI answering services cost,…

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Image: Which are the best free email providers?Rawpixel.comShutterstock

Which are the best free email providers?

More than 300 billion emails are sent worldwide every day, most through free email services. Free email providers continue to improve, offering more storage, stronger security and modern interfaces at no cost. With so many email providers available, choosing the best free email…

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Image: How does an AI phone assistant support trade businesses?IONOSby Gemini

How does an AI phone assistant support trade businesses?

In trades, important calls often go unanswered because you might be with a client or on a job site. This is where an AI phone assistant for trades comes in. It reliably answers calls, collects customer data, and can schedule appointments directly in your calendar. Discover in…

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Image: What is an AI translator and how does it work?cybrainShutterstock

What is an AI translator and how does it work?

AI translators are a practical tool when content is needed quickly in multiple languages, whether for emails, websites, documents, support chats or international communication. Modern AI translation tools not only translate but, depending on the application, can also adjust style…

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Image: What is an ICS file and how can you open or import it?Chutima ChaochaiyaShutterstock

What is an ICS file and how can you open or import it?

Exchanging calendar information is quick and easy with a digital calendar. Both sending and receiving important appointments are possible using so-called ICS files. In this article, we’ll explain what an ICS file actually is and how you can open these files with programs such as…

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Image: What is an OST file?Perspective JetaShutterstock

What is an OST file?

PST or OST? The difference shows how Outlook stores your data. A PST file saves your emails and attachments only on your computer, while an OST file synchronises with the mail server so you can access your mailbox offline. Knowing which file type Outlook uses can affect how you…

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Image: What is a PST file in Outlook and what is it used for?UndreyShutterstock

What is a PST file in Outlook and what is it used for?

What is a PST file? A PST file in Outlook is a type of data container that locally stores user-specific information from emails, contact lists, and calendars on your computer. Many users are unsure whether files with a PST extension are important or can be deleted. We explain…

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E-mail

IONOS E-mail Guide: everything need to know about e-mails

Most people couldn’t imagine a life without e-mails. Whether you use them to communicate for business or personal reasons, e-mails have practically replaced traditional letters. Over 200 billion e-mails are sent around the world each day and despite the rise in social media and instant messaging, they show no sign of slowing down. Our E-mail Guide forms part of the IONOS Digital Guide and is dedicated to the basic framework of the e-mail–from the technical security requirements to marketing strategies you should use when sending business e-mails. The contents of this E-mail Guide cater for both beginners as well as more experienced computer users.

The E-mail Guide’s target audience

The numerous e-mail tips in the guide are aimed at a wide readership, from hobbyists and novices to IT and e-mail marketing professionals. Owners of small and medium-sized companies can also benefit from articles that provide information on how to create business e-mails and build successful e-mail marketing campaigns. The e-mail guide takes into consideration that readers have different levels of IT knowledge; as well as introductory articles on FAQs (e.g. ‘How is an e-mail sent?’ or ‘What should an e-mail header contain?’) there are also more detailed and specific articles such as ‘E-mail encryption with PGP’ or ‘Creating individual newsletter templates’.

The E-mail Guide’s structure and topics

In IONOS’s Digital Guide, the E-mail Guide offers three different subcategories. Under ‘E-mail marketing’ you can read about marketing trends as well as tips on direct marketing via e-mail. The ‘E-mail security’ subcategory mainly deals with e-mail encryption and how to handle spam and phishing e-mails. Lastly, under ‘Technical matters’, you’ll find various articles about structure, operation and storage of e-mails and the corresponding software. In our guide, we provide detailed information on everything to do with e-mails, presented to you in a clear and understandable way.