If you get the error code “0x80004005” when accessing emails in the Outlook client, this is likely due to one of two reasons:
- Your antivirus software is blocking the retrieval of messages received.
- There’s a problem with notifications for new emails received.
You can quickly and easily check if the first case applies by temporarily deactivating your security software and trying to access your messages again. If it turns out that the program is actually responsible for the access problem, you should contact the manufacturer directly or switch to a different solution.
If the problem is that the notification for new emails is not working, you can solve it by deactivating the feature. To do so, open the Outlook Options (“File” -> “Options”) and go to the “Email” category. Next, remove the checkmark for “Show desktop notifications” in the “Incoming Messages” section and confirm the change by clicking on “OK”.