Image: What is BCC and how does it work in emails?Chin­napongShut­ter­stock

What is BCC and how does it work in emails?

With the Bcc function, you can send emails to multiple re­cip­i­ents without revealing their email addresses. This protects the privacy of the re­cip­i­ents and prevents dis­tri­b­u­tion lists from being un­in­ten­tion­al­ly shared. In this guide, you’ll learn what Bcc means, how the Blind…

  • Tutorials
  • En­cy­clo­pe­dia
  • Outlook
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How do you write business Christmas cards for customers the right way?

Christmas wishes to customers offer a valuable op­por­tu­ni­ty to express ap­pre­ci­a­tion, reflect on a suc­cess­ful year with gratitude, and convey con­fi­dence in the future. We outline what makes corporate Christmas cards effective, what to consider and avoid, and when the best time is…

  • Newslet­ter
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How do you set up an out-of-office message in Thun­der­bird?

An out-of-office reply reliably informs your contacts about vacation times or other absences. Our guide shows you step by step how to set up an out-of-office message in Thun­der­bird and high­lights the key points to keep in mind. Ad­di­tion­al­ly, we explain how to activate…

  • Tutorials
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What makes B2B email marketing suc­cess­ful?

B2B email marketing is now much more than the tra­di­tion­al newslet­ter. With AI-driven per­son­al­iza­tion, automated workflows, and targeted seg­men­ta­tion, email marketing remains one of the most effective and powerful tools for customer ac­qui­si­tion, retention, and lead nurturing –…

  • Newslet­ter
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When is the best time to send newslet­ter campaigns?

Timing plays a key role in the success of newslet­ter campaigns. While there’s no one-size-fits-all best time to send, data-driven insights reveal when readers are most active, such as on weekday mornings or evenings. By analyzing your audience and con­duct­ing A/B testing, you can…

  • Newslet­ter
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What is Microsoft Exchange Server? Microsoft’s Groupware explained

Microsoft Exchange Server is an es­tab­lished solution for internal business email and col­lab­o­ra­tion. This article explains how the groupware works, outlines the available editions and de­ploy­ment models, and shows what options remain after support ends for older Exchange versions,…

  • Microsoft 365
  • Office
  • Advice
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What is AI telephony and how can it be of benefit?

AI telephony is changing how busi­ness­es handle phone calls. Instead of hold music and rigid menus, in­tel­li­gent phone as­sis­tants can answer calls around the clock and respond to requests au­to­mat­i­cal­ly. This article explains how AI works in telephony, what ad­van­tages it offers, and…

  • AI
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What is AI speech recog­ni­tion?

From dictation tools to AI-powered phone as­sis­tants and tran­scrip­tion, many of today’s voice-based tech­nolo­gies rely on AI speech recog­ni­tion. This article explains how Automatic Speech Recog­ni­tion works, the tech­nolo­gies behind it and how busi­ness­es can use tools like the IONOS…

  • AI
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How can an AI phone answering service for con­trac­tors benefit your business?

In the trades, important calls often go unan­swered because you’re with a client or working on a job site. An AI phone answering service for con­trac­tors solves this problem by reliably answering calls, saving customer details, and sched­ul­ing ap­point­ments directly in your calendar.…

  • AI
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How a virtual medical assistant can help transform your practice

Medical practices are under growing pressure to keep up with patient calls. A virtual medical assistant can take over many routine tasks and help your team stay on top of daily demand. This article explains what these AI tools can do, how they differ from tra­di­tion­al digital…

  • AI
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E-mail

IONOS E-mail Guide: every­thing need to know about e-mails

Most people couldn’t imagine a life without e-mails. Whether you use them to com­mu­ni­cate for business or personal reasons, e-mails have prac­ti­cal­ly replaced tra­di­tion­al letters. Over 200 billion e-mails are sent around the world each day and despite the rise in social media and instant messaging, they show no sign of slowing down. Our E-mail Guide forms part of the IONOS Digital Guide and is dedicated to the basic framework of the e-mail–from the technical security re­quire­ments to marketing strate­gies you should use when sending business e-mails. The contents of this E-mail Guide cater for both beginners as well as more ex­pe­ri­enced computer users.

The E-mail Guide’s target audience

The numerous e-mail tips in the guide are aimed at a wide read­er­ship, from hobbyists and novices to IT and e-mail marketing pro­fes­sion­als. Owners of small and medium-sized companies can also benefit from articles that provide in­for­ma­tion on how to create business e-mails and build suc­cess­ful e-mail marketing campaigns. The e-mail guide takes into con­sid­er­a­tion that readers have different levels of IT knowledge; as well as in­tro­duc­to­ry articles on FAQs (e.g. ‘How is an e-mail sent?’ or ‘What should an e-mail header contain?’) there are also more detailed and specific articles such as ‘E-mail en­cryp­tion with PGP’ or ‘Creating in­di­vid­ual newslet­ter templates’.

The E-mail Guide’s structure and topics

In IONOS’s Digital Guide, the E-mail Guide offers three different sub­cat­e­gories. Under ‘E-mail marketing’ you can read about marketing trends as well as tips on direct marketing via e-mail. The ‘E-mail security’ sub­cat­e­go­ry mainly deals with e-mail en­cryp­tion and how to handle spam and phishing e-mails. Lastly, under ‘Technical matters’, you’ll find various articles about structure, operation and storage of e-mails and the cor­re­spond­ing software. In our guide, we provide detailed in­for­ma­tion on every­thing to do with e-mails, presented to you in a clear and un­der­stand­able way.