If you already have a Google Maps listing for your business, Google will notify you of a conflict of ownership. Only one holder can be confirmed for each entry. In this instance, your entry will be considered a duplicate until you have the ownership transferred to you by the current owner.
Owner conflicts occur, for example, if another person in your organization or a contracted agency has already created an entry for your business.
To request access to the Google Maps listing, follow these steps:
- In the event of an owner conflict, you will see the message “This entry has already been claimed” during the setup process.
- In this case, click “Access Request” and fill out the form.
- Send the access request by clicking on “Send”.
The current owner now has seven days to respond to your request. Afterwards, Google will inform you by email whether your application has been granted or whether the current owner has refused to relinquish ownership.
If the current owner does not respond within the seven-day period, you may have the option to register as the owner yourself. In this case, you will see a corresponding option in your Google My Business account after logging in.