At this point, there are few studies worldwide on the effects of video conferencing on employees’ physical and psychological well-being. Many current assessments are based on anecdotal evidence and the moods captured in the media.
One study coming out of Germany (Ludwigshafen University of Business and Society) offers a first glimpse at some experimental results. The study examined how common Zoom fatigue is among German office workers, finding that 60% of respondents are familiar with the phenomenon and 15% consistently suffered from it.
The study also offers insight into the symptoms of Zoom fatigue, indicating that it goes beyond pure exhaustion or tiredness. Participants in the study reported the following symptoms:
- Difficulty concentrating
- Increasing impatience and irritability
- Headaches and back pain
- Aching limbs and stomach aches
As a result of fatigue, productivity and the quality of work decreases, and the likelihood of making mistakes increases.
With just 422 participants, the study is not highly representative. However, from a psychological perspective it’s quite easy to explain why video conferences are so straining.