E-mails are an elementary component of internal and external communication in many companies. How often your e-mail inbox has to be checked in the daily business process and how often the mail volume has to be processed depends on the field of activity as well as the position in the company. As a contact person for employee concerns, a regular look in the mailbox, for example, is just as indispensable as a central point of contact for one or more important customers.
If, due to an excessive number of messages, you are unable to keep up with the inspection and processing of message traffic, it may make sense to grant access to the mailbox to colleagues. They can then integrate the mailbox into their own e-mail account and view the incoming messages – and, with the appropriate authorization, process them. In Microsoft Outlook, this shared mailbox usage works for all accounts stored on a shared Exchange server. But how can the mailbox be shared in Microsoft's e-mail client? And how do you add it to another Outlook mailbox afterwards?