Have you ever clicked on an article or a video online simply because the title header promised spec­tac­u­lar content? Were you left dis­ap­point­ed because the reality was less in­ter­est­ing or relevant than you had expected? Then the click­bait­ing technique worked on you. Click­bait­ing is a method used by pub­lish­ers (and above all marketers) that involves deploying leading and sen­sa­tion­al phrases as click-through headings in order to increase traffic and ad­ver­tis­ing revenue for companies.

Clickbait: de­f­i­n­i­tion and aims

The term click­bait­ing refers to the use of sug­ges­tive and enticing headlines and de­scrip­tions to convince people to click on an online article. These headlines and de­scrip­tions, known as clickbait, are most commonly used on social media sites like Facebook, Twitter, and Instagram. There are certain stylistic devices used here, like an­nounc­ing in­cred­i­ble or un­ex­pect­ed new dis­cov­er­ies or de­vel­op­ments. The idea is to make the article ir­re­sistible by ex­ploit­ing the reader through shock, ex­cite­ment, humor, or curiosity. The most common use of this online jour­nal­ism is on blogs, news pages, or online magazines, as these pages are measured by click rate and need traffic to be as high as possible in order to sell ad space.

Clickbait as an online portal

Clickbait is usually created by using an ex­ag­ger­at­ed title and/or a sen­sa­tion­al de­scrip­tion. This is designed to spark what’s known as the ‘curiosity gap’: a tan­ta­liz­ing pause when the reader simply has to find out more to satisfy their thirst for knowledge. In order to fully achieve this, pub­lish­ers give the reader little snippets of in­for­ma­tion to arouse their curiosity. The only way for a reader to bridge the curiosity or ‘knowledge gap’ is to click on the link and read the full story. In the world of TV and theatre, a similar technique is used: this is known as creating a ‘cliffhang­er’. This term is com­mon­place across many art forms and comes as expected from the literal ex­pe­ri­ence of cliffhang­ing, with the idea being to leave the viewer or reader clinging on to find out what happens in the end. The only way to beat this is to keep reading or watching.

Clickbait: built on empty promises

Click­bait­ing is present in prac­ti­cal­ly all forms of online jour­nal­ism and even in printed news, too. Some of the most famous sources include sites like the Huff­in­g­ton Post and Buzzfeed, but there are also many spam sites that utilize this strategy, often by peddling false in­for­ma­tion about health, nutrition, and medical break­throughs. Typically, the content reached by clicking on this clickbait includes listicles (articles com­pris­ing lists like ‘the top 10 ways to lose weight fast’), image galleries, and videos. But clickbait has proven so suc­cess­ful that even re­spectable news outlets like the BBC have resorted to using language like ‘you’ll never believe what’s happened in…’ etc. on their social media pages to entice readers to visit their homepage. Topics that tend to work best are usually ones with an emotional at­tach­ment, like heartfelt stories about children or animals, medical in­for­ma­tion and miracle cures, or even sexually sug­ges­tive images. Usually, the reality waiting in the article isn’t quite as spec­tac­u­lar or in­ter­est­ing as the reader expected or the clickbait promised.

Crit­i­cisms of click­bait­ing

Click­bait­ing is often heavily crit­i­cized in the media world, with serious and respected jour­nal­ists generally trying to distance them­selves from the tactics involved. The typical crit­i­cisms of clickbait are that online jour­nal­ists who use click­bait­ing as a technique only want to arouse interest and curiosity for their read­er­ship in order to generate clicks and improve ad revenue. As such, their articles are often poorly re­searched, offer no real value to readers, don’t offer any helpful in­for­ma­tion, and in some cases are actually entirely made up. But un­for­tu­nate­ly, readers don’t realize this until it’s too late. Critics of click­bait­ing point to the ma­nip­u­la­tive approach, taking issue with the fact that the number of clicks is clearly more important than the in­for­ma­tive content.

What does clickbait usually look like?

Most internet users can recognize clickbait at first glance nowadays, because the same keywords and ex­pres­sions tend to crop up. Every element – from structure, to tone, to choice of language – is carefully con­struct­ed to achieve the maximum emotional reaction from the user. Some discuss con­tentious topics, par­tic­u­lar­ly groups of people or celebri­ties who polarize opinion, while others tackle general topics that almost everyone has an opinion on. Every message is made ex­ces­sive­ly emotional, with similar buzzwords being used across all forms. Strong ad­jec­tives or even su­perla­tives, cliffhang­ers, internet slang like ‘wow’ or ‘lol’, and of course lots of call-to-action for­mu­la­tions dominate social media channels that employ click­bait­ing strate­gies.

Typical, concrete examples of clickbait tend to look a little like this:

  • [Insert title] is something you simply can’t miss out on!
  • The 10 best XY. Number 6 will make you cry
  • This story is un­be­liev­able!
  • You’ll never guess what happens next!
  • The biggest/best/most un­be­liev­able...
  • This woman went for a walk, when suddenly this happened
  • OMG! This video is crazy!
  • SHOCK! What this man has dis­cov­ered will make you scream!
  • She was just your everyday teacher, until this happened
  • Doctors don’t want you to know this 1 miracle tip to weight loss

So how does click­bait­ing affect online marketing?

The topic of click­bait­ing is being discussed more and more. Un­for­tu­nate­ly, this is usually because certain spam sites and portals con­sis­tent­ly overstep the mark, reaping severe criticism from the world of online media. An­nounce­ments about miracle cures have led to elderly people being tricked into buying incorrect medicine, while falsified in­for­ma­tion about celebri­ties that include a name and a photo are con­sid­ered invasions of privacy and public slander. In some cases, readers have even been presented with images of a handful of celebri­ties with taglines like ‘one of these celebri­ties has died’ or ‘guess which of these four celebri­ties has cancer’. It’s for these reasons that click­bait­ing is so frowned upon – it toys with the emotions of users and warps the truth in order to trick the general public for the sake of in­creas­ing personal gain. Other com­plaints are that it’s annoying, dis­tract­ing, un­nec­es­sary, and that it’s a bad influence for children. But there are of course some positive aspects to click­bait­ing that have made it such a phe­nom­e­non of modern online com­mu­ni­ca­tion. From a marketing per­spec­tive, clickbait is certainly an in­ter­est­ing topic, par­tic­u­lar­ly since it’s focused on the mon­e­ti­za­tion of websites on the whole. For readers who run online blogs and wish to earn money from them, the most important thing is to generate clicks. The more clicks and therefore website traffic that you can generate, the higher price you can put on ad space featured on your blog. And it’s been proven that sites using clickbait tactics tend to have very high click rates, so the technique clearly does work. It’s the lack of real quality on the site at the end that is so heavily crit­i­cized, so if you can ensure that you provide quality content on your blog and try to avoid lies and rumors in your clickbait titles, you may be able to avoid criticism, too.

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