How to create a “About us” page (with Examples)

When you create or revise a corporate website, you’ll un­doubt­ed­ly have some hurdles to overcome: Does the tech­nol­o­gy work? Does the web design appeal to our target group? When it comes to content, the homepage and product pages are still being fine-tuned. However, the “About Us” page usually gets too little attention – although it can make a decisive con­tri­bu­tion to the success of a website.

The About Us page is one of the most visited pages on corporate websites. Here, we explain why it’s so important and provide in­spi­ra­tion and guidance so that you can quickly create an About Us page that will give visitors a positive im­pres­sion of your business – even without any training in copy­writ­ing.

An About Us page has one primary goal: to build website visitors’ trust in your business. You can do this by adding a human touch to the hard facts.

In an About Us text, you should explore your company’s history, your values, and your company vision, and maybe even introduce your team. In this way, you offer website visitors the chance to make an emotional con­nec­tion with your company. If you think that emotions don’t matter when it comes to buying hand soap or steel beams, then you should know that it’s a psy­cho­log­i­cal fact that emotions are involved in every purchase decision. People are more likely to make a purchase from companies that they classify not only as competent, but also as likeable.

One element on the About Us page that is becoming in­creas­ing­ly important is to present your company’s corporate phi­los­o­phy. Customers are in­creas­ing­ly paying attention to whether products are man­u­fac­tured sus­tain­ably as well as a company’s take on social re­spon­si­bil­i­ty. Use the About Us text to offer iden­ti­fi­ca­tion pos­si­bil­i­ties.

“Soft” factors make your company unique. However, like­abil­i­ty and com­mon­al­i­ty are not enough to motivate website visitors to buy. Potential buyers must also have the con­fi­dence that your company offers exactly the right and the best offer to fulfil their need.

That’s why you should use the About Us text to emphasize your company’s skills and ex­pe­ri­ence in a condensed way, using facts, figures, and data. How many customer projects have you suc­cess­ful­ly completed? Do you have any awards to show for it? What cer­ti­fi­ca­tions have your products received? Make it easy for website visitors to find rational reasons why they’re in safe hands with you.

What pattern should your About Us text follow to convey com­pe­tence and inspire sympathy? There is no universal template for an About Us page. On the one hand, this is dis­ap­point­ing because it means you have to do a little more creative thinking. On the other hand, it’s good news because you can’t go wrong – as long as you follow a few basic tips.

The following three About Us examples prove that you can go for a very different structure, length, and tone, depending on your company’s phi­los­o­phy and industry.

The design studio Anton and Irene proves that you can create a powerful About Us page with little text.

The focus is on the customer and how the design studio can best ac­com­mo­date customers’ needs by taking a truly hands-on approach. In just a few sentences, the About Us text gives visitors a good idea of what they can expect, and the website provides clear examples of clients they have worked with and how in­ter­est­ed users can get in touch. The example shows that a clear and pared-back approach sometimes says more than a full paragraph of text.

In the forefront of the About Us page of the real estate agency Engel & Völkers focuses less on the human factor and more on the company’s com­pe­ten­cies.

The company provides an overview of its history, its values, and its key successes. Il­lus­tra­tions break up the page, which are designed to match with the company’s overall corporate identity. You don’t have to mention every milestone in the body text. Integrate graphics. A large-scale il­lus­tra­tion in which you highlight your successes and sta­tis­tics will catch users’ attention.

Engel & Völkers’ About Us page also shows that com­pre­hen­sive­ness doesn’t have to come at the expense of clarity. By using jump labels after the first paragraph, website visitors can find the in­for­ma­tion they’re looking for more quickly. After in­di­vid­ual sections, users can use buttons to jump to in-depth pages. In this way, the actual About Us page remains short and compact.

The About Us page of Your Su­per­foods has one clear goal: in­still­ing trust in the product. Par­tic­u­lar­ly in the food and wellness sector, it’s important to dispel customers’ reser­va­tions about the effects and com­pat­i­bil­i­ty of products and to position yourself as a reputable provider.

In its About Us text, Your Su­per­foods tells the personal story of the founders and also lets customers have their say in the video. Customer state­ments are more credible than just having claims by the company. Press comments and ref­er­ences to the company’s own media ap­pear­ances are known to have a similar effect.

As a further con­fi­dence booster, Your Su­per­foods relies on quality promises and cer­tifi­cates. Instead of just using colorful cer­ti­fi­ca­tions, they use their About Us text to explain the values behind their quality re­quire­ments. The message: Your health is close to our hearts.

The examples of the About Us pages prove that no universal pattern exists for perfect About Us texts. Nor can there be – after all, your company is unique and this in­di­vid­u­al­i­ty should be reflected in your About Us texts.

Nev­er­the­less, there are some themes that you should address. Instead of spending hours fiddling with a draft, use the following guiding questions as a template when creating your About Us page. In your About Us text, answer the below points in order or choose an order that suits you.

Visitors looking at your About Us page want to un­der­stand who is behind the products: What drives the company? What values does it embody? What goals are you pursuing with your company?

These so-called mission state­ments and vision state­ments are parts of your company mission statement: summarize who you are, what you do, and what your company vision is in one or two concise sentences. In this way, you provide readers with a quick overview so that they can decide whether they’ve come to the right place with their concerns.

What you have already touched on in your mission statement deserves some ad­di­tion­al ex­pla­na­tion: What products do you offer? Who is your target audience?

For many companies, it makes sense to use the About Us page to briefly explain to new customers and potential partners how your business model works. This trans­paren­cy increases trust in your company and can be a com­pelling unique selling point to win customers over. Describe your business model in as much detail as necessary, but as suc­cinct­ly as possible. Link to other sub-pages on your website for more in-depth in­for­ma­tion.

People buy from people. Therefore, explain how you as a founder came up with your business idea. Depending on your industry, use sto­ry­telling to create images in readers’ minds and establish an emotional con­nec­tion. A few sentences are all it takes to do this. No one has the leisure at this point to read prolonged novels.

Describe other important mile­stones in the company’s de­vel­op­ment. In doing so, link factual events to your company’s values. For example: Why did you move pro­duc­tion to the US? What problems were you trying to solve with the new product?

Your About Us page is not a company chronicle. For each sentence about your company’s history, check whether you’re conveying something that is relevant to the website visitor. Does what you write pay off in terms of your expertise, like­abil­i­ty, or trust­wor­thi­ness?

Feature your col­leagues on your About Us page: Your team or, depending on the size of the company, the most important roles. Depending on whether you want to emphasize com­pe­tence or like­abil­i­ty, brief in­for­ma­tion about employees can vary: Degree in­for­ma­tion and previous job de­scrip­tions hint at your employees’ com­pe­tence. Mo­ti­va­tion­al quotes and comments on or­ga­ni­za­tion­al culture add per­son­al­i­ty.

If you want to use About Us text for your employer branding, describe your corporate culture and work ethic and link to your job listings. Choose a tone that gives ap­pli­cants a taste of what the mood and mentality is at your company.

Your company story is an important factor that can inspire con­fi­dence in new customers. But if you talk about your successes yourself, this is only credible to a limited extent. Let other people find words of praise for your products:

• Include videos with customer rec­om­men­da­tions.
• Integrate tes­ti­mo­ni­als.
• List press tes­ti­mo­ni­als.
• Link to published articles about your company.
• Reference awards and cer­ti­fi­ca­tions.

The content of your About Us page should stand out well and bring in a growing number of suitable customer and applicant inquiries. The following tips on structure and design will help you achieve this:

1. Link your About Us page in the main nav­i­ga­tion. Don’t hide it in the footer. Mandatory in­for­ma­tion such as the imprint, privacy policy, or contact in­for­ma­tion belong there. An About Us page deserves a more prominent place.
2. Make your About Us page clear. Use plenty of para­graphs so your page is easy to read on mobile devices and website visitors aren’t scared off by text clutter. Offer more in-depth in­for­ma­tion on linked sub-pages.
3. Use different content formats: Offer a mix of text, images, and video. This breaks up the design and takes into account different user pref­er­ences.

Nowadays, company websites can be set up in no time. With WordPress, an online presence can be brought to life in the blink of an eye.

Technical hurdles make website success less and less likely. But other common hurdles when creating a website can occur. For example, if the About Us page is created in hindsight and an op­por­tu­ni­ty is lost. A suc­cess­ful About Us page ef­fec­tive­ly helps companies achieve their goals - attract new customers and ap­pli­cants.

If you find it difficult to get started, use our guiding questions for your About Us page as a template. This will help you include the key points in your text:

1. Our corporate mission (mission and vision)
2. Our offering and business model
3. Our company history
4. Our people and their work
5. Reasons to trust us

Decide for yourself in which order you want to answer these questions. Make sure to tell your story in such a way that customers are convinced and can’t help but trust you.

• Present yourself in a way that matches your company!
• Write in such a way that your company comes across as competent and likeable.
• Don’t look for a perfect pattern in your About Us text! Your company is unique and your About Us page is too.

Don’t worry: If the results fall short of your ex­pec­ta­tions, you always have the option to optimize your About Us text.