The overview of the seven very different live chat options illustrates just how versatile the possibilities are for website operators. The quality of the functions also varies among the different items mentioned above, e.g. regarding data analysis or the retention period of chat messages. Once you’ve defined your goals and abilities, it will be easier to search for the relevant software.
For example, if you’re looking for a program that you can host on your own server, LiveAgent or the free program, Miweb, are your best options. You need to be familiar with installing and managing the tasks. If you really can’t decide which program to choose, you can register for a trial version, which generally lasts between two and four weeks.